Frequently asked questions
Short, honest answers about how Sambooka works today.
How much does it cost?
The base plan is $30/month, with a launch price of $20/month until November 1, 2026. For studios, teams and events the price depends on the number of specialists — see the Pricing page.
Do I need Telegram?
No. Clients book on your business page or in the widget on your website. A Telegram bot is an optional extra channel that we connect for a business on request.
Do clients need an account or an app?
No. Clients leave a phone number or email when booking. They see their bookings from the manage-booking link they get right after booking.
Can clients reschedule or cancel themselves?
Yes — from the manage-booking link they get right after booking, where the business allows it. Rescheduling and cancelling close shortly before the visit.
How does the waitlist work?
When time opens up, the offer goes to one client it fits, and the time is held for them. If they decline or run out of time, it moves to the next client. There is no blast to everyone.
Can I work with a team?
Yes. Each specialist has their own hours and skills, there are roles and access rights, and staff sign in to their own view. Resources (rooms, chairs) are set up by the Sambooka team.
Can I run several businesses?
Yes — several businesses live in one workspace and open from a single login.
Can I take deposits?
Online payment and deposits are enabled per business: we connect your own payment provider and money goes straight to you. Without it, booking works as usual, and you record cash, card-terminal or transfer payments — in full, in parts or as a deposit — in the dashboard.
What about client data?
We keep what bookings need: name, contact, service and time, visit history. We never sell data or pass it to other businesses. See the Privacy Policy for details.
What happens if my subscription is paused?
New bookings are paused. Your dashboard, data and existing bookings are kept, and reminders through connected channels keep going out.
Didn’t find an answer? Write to us
Booking that keeps order for you.
Open the dashboard and set up your services, staff and hours. Prefer to do it together? Leave a request and we will help with the setup.